AIR Canada Help Pages

Recently updated on December 19th, 2023 at 09:24 am

Here are some help pages that customers can contact like AIR Canada Customer FAQ, Forum, and Online Help

Contact AIR Canada Help @

Navigate to first. If you have a problem with a flight or booking, click on this link or paste it into the search bar of your browser and hit enter to go to the page and get the help.

General Problems that AIR Canada Customers Reports

  • Billing & Payment
  • Managing your Booking
  • Cancel Service
  • Lost or stolen Baggage Issue
  • Complaints
  • Something Else?

Contacting AIR Canada Help Pages

This is the official customer support page of AIR Canada, which contains different options for contacting them about a variety of issues. If you are looking for AIR Canada’s best customer help page or faq or forum, this is the best entry point. If that doesn’t work, contact AIR Canada directly by calling their customer service number at 1-888-422-7533.

AIR Canada Frequently Asked Questions

Where is AIR Canada head office?

AIR Canada Corporate Head office is located at 7373 Boulevard de la Côte-Vertu Ouest, Montreal, QC H4S 1Z3, Canada

How do I contact AIR Canada Canada?

Customers can contact AIR Canada via this customer service number 1-888-422-7533 or via AIR Canada live chat support or via email at

What is AIR Canada contact phone number?

AIR Canada Australia’s best phone number is 1-888-422-7533.

How do I email AIR Canada customer service?

Here are AIR Canada address to email AIR Canada customer service Written Complaint throw

How can I change or cancel my reservation?

You may cancel your booking online if:

  • You originally booked your flight on
  • You are cancelling your entire booking.
  • You are cancelling your flight at least two hours before departure.
  • You may not cancel your booking online if:

You booked your flight through Air Canada Reservations or by another means:

  • You’ll need to cancel your flight via the same method it was booked.
  • You are looking to cancel an Aeroplan Reward Booking:
  • Please contact AeroplanOpens in New Window directly.
  • You need to make a partial cancellation:

How do I report a missing or damaged bag?

If your bags have been delayed
If you can’t locate your checked baggage upon arrival, you’ll need to notify a representative of the the airline with which your flight terminates.

If you’ve arrived on an Air Canada, Air Canada Express or Air Canada Rouge flight, it’s important that you notify an agent at the Air Canada or Air Canada Express Baggage Service Counter immediately upon arrival at the airport to accelerate baggage tracing. The agent will ask you to provide your contact information as well as a detailed description of your baggage in order to prepare an incident report

If you have not opened a WorldTracer file at the airport you must complete our Tracing webformExternal site which may not meet accessibility guidelines. without delay. You will then receive:

  • a File Reference Number made up of five letters and five numbers that you’ll use to:
    • Check the status of your delayed baggage online with WorldTracer ,
    • Request information when contacting the Central Baggage Office Call Centre at 1 888 689-BAGS (2247) – Toll free, 24 hours a day, 7 days a week.

We’ll also refund the fees that you paid to check your baggage on Air Canada, Air Canada Rouge and Air Canada Express flights.

Important: If there’s more than one airline on your itinerary, or if you’re arriving on an international flight, locating your bags may take longer than normal, due to flight duration, connection times, frequency of flights, or Customs and Immigration procedures at the various connection points, as well as at the final destination airport.

If your bags are still missing after 3 days

In the unlikely event that the airport Baggage Service Counter can’t locate your delayed baggage within 3 days, our Central Baggage Tracing will take over. To assist you, we ask that you to complete the Baggage Tracing webformExternal site which may not meet accessibility guidelines.


How do I speak to Air Canada customer service?
Flight information, reservations and rebooking
Air Canada Reservations: 1-888-247-2262*
Aeroplan Contact Centre: 1-800-361-5373*
Other numbers.

What is the number for 1 888 422 7533?
By calling the Air Canada automated Flight Information System at 1-888-422-7533 (Canada or U.S.).

How do I contact Air support?
Answer: Our call centre is manned 24 hours a day and can be contacted by call 225-8725.

How do I contact Air Canada to change my flight?
You can rebook to a different flight at no charge within 5 days from your scheduled departure. Call us at 1-888-247-2262 and our specialists would be happy to assist you (for international and other numbers, visit

Hopefully, We helped you to get some genuine information about AIR Canada help pages Customer Service.

Other Ways to Contact AIR Canada

AIR Canada Customer Reviews

Average rating:  
 1 reviews
 by Sue on AIR Canada

Air Canada managed to loose a total of 3 different bags while we were travelling with them. 1 of them was on a trip without any connecting flights. A little bit annoying but all suitcases came within 12 hours to our accomodation (even the ones lost in London on our way to Vancouver). 2 suitcases were damaged (if it was AC or TSA we don't know). Rather pleasent cabin crew, average food, plenty of drinks.