CI Email

Recently updated on December 29th, 2023 at 09:56 am

Email support by CI Canada customer service email @

Why do customers write email to CI

  • Account Access
  • Request a Statement
  • Update Information Issue
  • Setup Payment Arrangement
  • A different issue

Contact CI Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a account information, service type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email CI at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General inquiry :

Other Email :,

CI Customer Email Support

Email address
Mailing Department CI Customer Service
Customer service hours Monday, Tuesday and Thursday: 9:00 a.m. to 06:00 p.m. and Wednesday and Friday 9:00 am – 5:00 pm and Saturday: 10:00 am – 2:00 pm
Is Call-back available No
Normal response time Monday, Tuesday and Thursday: 9:00 a.m. to 06:00 p.m. and Wednesday and Friday 9:00 am – 5:00 pm and Saturday: 10:00 am – 2:00 pm
Alternate methods phone, web, social media
Quality of help 93%
Best phone number 514 985 9505

Contacting CI – by Email or otherwise

Even though is CI’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for CI Canada. If you feel this information is wrong or know of other ways to get CI, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of CI Canada.
2727 Saint-Patrick St. #107,
Montreal, Quebec H3K 0A8, Canada

For any general inquiries, please contact CI head office number : 514 985 9505


Where is CI Financial headquarters?

What is the phone number for CI advisor?
Advisors. Advisors can generate a personalized AIS for their clients through AdvisorOnline or by calling CI Client Services at 1-800-563-5181.

Who owns CI Direct Investing?
CI Direct Investing and CI Direct Trading are wholly-owned subsidiaries of CI Financial Corp., one of the country’s largest investment companies and trusted by Canadians since 1965.

Is CI Financial a good investment?
CI Financial’s analyst rating consensus is a Moderate Buy. This is based on the ratings of 6 Wall Streets Analysts.

Hopefully, We helped you to get some genuine Contact numbers for CI Canada Customer Service.

More Ways to Contact CI

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CI Help Desk

CI Customer Reviews

Average rating:  
 1 reviews
 by elvin on CI Canada

the total all in is close to 2% annual fees. Too much in my opinion for a balanced fund that has only provided a 6.0% annualized return to me over the 4 years. I’m transferring out to Private Invest Council at Scotia Wealth where their all-in wealth fees will be around 1.25%, and includes a team of advisors, including full financial planning.