Contact Canpost

Phone Number : 1-866-607-6301

Email : info@canadapost.ca

Business Hours: Monday to Friday, 7 a.m. – 11 p.m. ET / Saturday and Sunday, 9 a.m. – 9 p.m. ET

Website : https://www.canadapost.ca/cpc/en

Contact CanPost customer service contact numbers

Corporate Head office: 2701 Riverside Dr Suite N1200, Ottawa ON K1A 0B1, Canada

CanPost
Average rating:  
 1 reviews
 by Talen

Canada Post gives Amazing Service especially at this time of year (Christmas, 2023). I had sent a medium sized package from Calgary to Edmonton, which did not make it at the estimated time. Upon phoning about my tracking number, it was discovered that the package was delivered to the wrong postal address (…1b3 instead of …1b2). The customer service rep I spoke with was very kind and had a great sense of humour. Not only that, the package was resorted and delivered the very next day!! Excellent service all the time for me!

Recently updated on December 19th, 2023 at 10:57 am

Canpost Customer Service is a service division of Canada Post. They offering services like delivery, retail products, financial services, logistics and fulfilment services, direct marketing, and database management services.

Looking for the Canpost customer service and support number? To contact Canpost Tracking is very easy. Here are the top 7 ways to get in touch with Canpost Tracking.

Canpost Phone Number

1-866-607-6301Customer Service

You can reach Canpost customer support by calling 1-866-607-6301 for Canada and 416-979-3033 from outside Canada number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday, 7 a.m. – 11 p.m. ET and Saturday and Sunday, 9 a.m. – 9 p.m. ET.

Canpost Canada Contact/Phone Numbers

DEPARTMENT OF Canpost CONTACT NUMBER
Canpost customer service 1-866-607-6301
Outside Canada Canpost number 416-979-3033
Canpost General enquiries 1-866-607-6301
Canada Post online shopping 1-877-632-6347
Money order verification 1-800-563-0444
Philatelic inquiries 1-800-565-4362
Postal code information 1-900-565-2633
Technical support desk 1-877-376-1212
Telecommunication devices for the deaf 1-800-267-2797
Solutions for Small Business 1-877-262-5762
Volume-based commercial customers 1-877-683-5895
Commercial Billing and Payment Support 1-800-267-7651
Technical support desk 1-877-376-1212

Canpost Best Toll-Free/800 Customer Service Phone Number

Call 1-866-607-6301

Contacting the Canada post customer service can be considered as the most efficient method available for people to get all their questions related to Canpost resolved within a short time period. This is an Canpost Canada’s Finest customer service telephone number that you can use to contact Canpost Tracking. You can use this number for various tasks such as

  • Missing or lost Item
  • Delivery issue
  • Mail redirection and hold
  • Products and services
  • Complaints and feedback
  • A different issue

Head Office Contact Number

Canada Post Corporation, trading as Canada Post, is a Crown corporation which functions as the primary postal operator in Canada. Originally known as Royal Mail Canada, rebranding was done to the “Canada Post” name in the late 1960s, even though it had not yet been separated from the government.

Corporate Head office address of Canpost (Canada Post).
2701 Riverside Dr
Ottawa, ON K1A 0B1

For any general inquiries, please contact Canada Post head office number : 1-866-607-6301

Contacting Canpost – by phone or otherwise

Even though 1-866-607-6301 is Canpost’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Canpost. If you feel this information is wrong or know of other ways to get Canpost, please let us know so we can discuss with other consumers.

Contact Canpost Tracking Via EMAIL ADDRESS

As an alternative, you can email Canpost tracking at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General inquiry: info@canadapost.ca

Other emails: service@canadapost.ca, pension.services@canadapost.ca, info.brand@canadapost.ca, client.services@canadapost.ca, customer.operations.es@canadapost.ca

Contact Canpost Through Social Media, Website & App

If you have a missing shipment, a small issue with an Canpost service, or are having trouble with insurance purchase, try using social media to contact Canada post. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Canpost

Live chat is great option to contact Canpost. If you have a problem with an order or Canpost service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Canadian Post on https://www.canadapost.ca/web/en/pages/support/default.page and get customer service support for various topics like General Support, Track your order, Technical issues and Sales.

Canpost Regular Customer Service Hours

Mon to Friday: Open 7:00 am – 11:00 pm (E.T)
Saturday & Sunday : 9:00 am – 9:00 pm (E.T)

Store hours today Opening Hours Closing Hours
Monday 7:00 AM 11:00 PM
Tuesday 7:00 AM 11:00 PM
Wednesday 7:00 AM 11:00 PM
Thursday 7:00 AM 11:00 PM
Friday 7:00 AM 11:00 PM
Saturday 9:00 AM 9:00 AM
Sunday 9:00 AM 9:00 AM

Canpost Holiday Hours

Customer service is closed on most public holidays. Services and trading hours may be affected by public holidays.

Please check local newspapers and in your local Post Offices for notices of upcoming public holiday closures or changes to trading hours.

Public Holidays 2020

  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Patriots’ National Day
  • Québec’s National Holiday
  • Canada Day
  • Civic Holiday
  • Natal Day
  • New Brunswick Day
  • British Columbia Day
  • Heritage Day
  • Discovery Day
  • Labour Day
  • Thanksgiving Day
  • Remembrance Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Canpost

Contact Canpost Tracking Customer Service

Canpost tracking customer service is one of the major services that helps the customers in tracking their parcel. You can also track your package by reaching Canpost tracking customer service at 1-866-607-6301.

If you have any questions about Canada Post tracking customer service you can check following link https://www.canadapost.ca/trackweb.

Tracking your eParcels using Canpost tracking number

How to use the online tracking tool

You can track a package with our online Track tool. To get started, you’ll need one of the following:

  • Tracking number from your receipt or package
  • Delivery notice card that you received in the mail
  • Reference number provided by the person who shipped the package and the shipping date
Track by Tracking Number
  1. In the Tracking Number(s) box, enter a tracking number. To track more than one package, press Enter and then type another tracking number.
  2. Select the Track button to view your results.
What is a tracking number?
  • Your tracking number is located on your receipt or directly on your package
  • Tracking numbers are comprised of either:

Track by delivery notice card

  1. Select the option to track By Delivery Notice Card Number.
  2. In the Delivery Notice Card Number(s) box, enter a delivery notice card number. To track more than one package, press Enter and then type another delivery notice card number.
  3. Select the Track button to view your results.

What is a delivery notice card number?

  • Your delivery notice card number is located on the notification card you received in the mail
  • Delivery notice card numbers are comprised of 15 digits

How to track missing or lost Item.

If you have missing or lost your item Tracking customer service help to find your item easily. Click here to track your item by using tracking number.

Contact via online form

Canpost online forms are a quick, private and secure way to get in touch. Here is best and easy way to filling Canpost form.

  1. You can fill out a general contact form without you having to create a MyPost account or log in.
  2. If you do have a MyPost account and you’re providing feedback about a specific product or service, using one of the forms below can speed up our reply. It’ll also link to your account, giving you a record of correspondence. Choose from:
    Missing item
    Delivery issue
    Mail redirection or hold
    Product enquiry or feedback

Complaint to Canpost Via Letter

Of course, you can always send us a letter if it’s the easiest option for you. To help us get up-to-speed fast, just make sure you include as much detail as possible. Send your letter to:
Canada Post
Customer Sales and Service
2701 Riverside Dr
Ottawa, ON K1A 0B1

FAQs

Can you track Canada Post mail?
Canada Post’s online tracking tool allows you to use the tracking number from your mailing label or receipt to access tracking information and confirm the delivery of your item.

Was Canada Post on strike?
The 2018 Canada Post strikes were a series of rotating strikes against Canada Post by members of the Canadian Union of Postal Workers (CUPW).

Is Post Canada the same as Canada Post?
Canada Post Corporation (French: Société canadienne des postes), trading as Canada Post (French: Postes Canada), is a Crown corporation that functions as the primary postal operator in Canada.

How do I track my mail delivery?
Entering the tracking number associated with a mailpiece into the USPS Tracking page gives you the current status of an item along with other tracking information.

Hopefully, We helped you to get some genuine Contact numbers for Canada Post Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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CanPost
Average rating:  
 1 reviews
 by Talen

Canada Post gives Amazing Service especially at this time of year (Christmas, 2023). I had sent a medium sized package from Calgary to Edmonton, which did not make it at the estimated time. Upon phoning about my tracking number, it was discovered that the package was delivered to the wrong postal address (…1b3 instead of …1b2). The customer service rep I spoke with was very kind and had a great sense of humour. Not only that, the package was resorted and delivered the very next day!! Excellent service all the time for me!