Great-West Life Customer Service

Recently updated on December 19th, 2023 at 09:01 am

Customer service tips to calling & contacting Great-West Life faster. By contacting Great-West Life customer service number, you can get your common issues solved & customer reviews.

Great-West Life Phone Number

1-800-957-9777Customer Service

You can reach Great-West Life customer support by calling 1-800-957-9777 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 24 Hours and Saturday and Sunday: 24 Hours.

You can call Great-West Life customer support number and generally discuss for following topics

  • Change Claim
  • Make a Claim
  • Policy questions
  • Cancel Claim
  • A different issue

Call 1-866-430-2863 – Great-West Life Business Care

This is the direct, Business customer service line for any and all Great-West Life issues. Start here to get your business service set up with Great-West Life,  help with billing, get your account managed and Experiencing a technical issue with your service? They can help you.

Call 1-866-430-2863 – Great-West Life Enterprise Customers

This is the direct, Enterprise customer service line for any and all Great-West Life issues.

General Problems that Great-West Life Customers Reports

  • What is the minimum premium for group cover?
  • Will I get my money back if I cancel my policy?
  • What happens if there’s a change in my health?
  • What happens if I am late paying my premium?

Common Problem Categories

  • Change Claim
  • Make a Claim
  • Policy questions
  • Cancel Claim
  • A different issue

About Great-West Life

Canada Life Assurance Company, or, simply, Canada Life, is a life insurance company. The brand is the product of the 2020 merger of the Great-West Life Assurance, Canada Life Financial, and London Life Insurance companies. Its headquarters are in Winnipeg, Manitoba. Contact Great-West Life to discover more using our customer support telephone number.


Is Great West Life same as Canada Life?
1, 2020 The Great-West Life Assurance Company, London Life Insurance Company, The Canada Life Assurance Company and two holding companies amalgamated. They are now one company – The Canada Life Assurance Company™. Each of the companies has a vibrant and proud history, having formed more than 125 years ago.

What happened to Great West Life insurance?
Through a series of mergers, Great-West Life, London Life, and Canada Life became one company in 2020. The name of this newly formed company is Canada Life Assurance Company; they now service any policies once owned through Great-West Life. To contact Canada Life (formerly Great-West Life), please call 1-888-252-1847.

What company took over Great West Life?
In January 2019, Protective Life Insurance Co. bought part of Great-West Life & Annuity Insurance Co. for $1.2 billion. A merger of several divisions and subsidiaries to be renamed, the Canada Life amalgamation received approval from the Canadian government in November 2019.

Who is Great West insurance owned by?
Great West Casualty Company is a part of the Old Republic General Insurance Group, the largest business segment within Old Republic International Corporation, one of the nation’s 50 largest publicly held insurance organizations.

Hopefully, We helped you to get some genuine customer service numbers for Great-West Life Canada.

Great-West Life Customer Reviews

Average rating:  
 1 reviews
 by sami on Great-West Life Canada

I see all these horrible reviews and I was feeling doomed and afraid, but in fact, I have had zero issues or a bad experience and I have been disabled 6 years. My worker is amazing and always answers my calls and is supportive and kind. I am sure there are more people out there that have had good experiences with this insurer.