Roots Email

Recently updated on December 21st, 2023 at 08:22 am

Email support by Roots Canada customer service email @

Why do customers write email to Roots
  • Cancel order
  • Returns
  • Track order
  • Complaint
  • Change order
  • Questions

Contact Roots Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as an order tracking number, service type, and your contact information.

Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Roots at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Customer Service Email:

Roots Customer Email Support

Email address
Mailing Department Roots Customer Service
Customer service hours Monday – Friday 9:00 am to 9:00 pm EST
Is Call-back available Yes
Normal response time 3-4 Days
Alternate methods phone, web, chat, social media
Quality of help 82%
Best phone number 1-800-208-0521

Contacting Roots – by Email or otherwise

Even though is Roots best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Roots Canada. If you feel this information is wrong or know of other ways to get Roots, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Roots Canada.
Roots Canada Ltd. 1400 Castlefield Ave.
Toronto, Ontario M6B 4C4

For any general inquiries, please contact Roots head office number : 1-866-297-6687


How do I contact Roots Canada?
For more information, please contact our Customer Service Team locally at 647-799-2694 or toll free at 1-888-30-ROOTS (76687).

Which country owns Roots?
Established in 1973, the Roots Brand has stood the test of time. United by a friendship born at a summer camp in Canada and inspired by the rugged beauty of Algonquin Park, our founders, Michael Budman and Don Green, set out to create a brand that captures the essence of the Canadian wilderness.

Is Roots a good company?
Roots Canada has an overall rating of 3.8 out of 5, based on over 626 reviews left anonymously by employees. 63% of employees would recommend working at Roots Canada to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

How do I contact Roots?
Text (no voice, text only): 1-888-994-1973.
Live Chat – click on the chat button located throughout our site.
Chatbot – engage with Buddy our Bot through the chat button 24/7.

Hopefully, We helped you to get some genuine Contact numbers for Roots Canada Customer Service.

More Ways to Contact Roots

Roots Customer Service
Roots Phone Number
Live Chat Support of Roots
Roots Help Desk
Roots on Social Media
All Roots contacts

Roots Customer Reviews

Average rating:  
 1 reviews
 by Eddie on Roots

Over the years, we have been extremely pleased with the quality, style, detail and comfort of ROOTS leather jackets, footwear and activewear!
While many of their products are on the expensive end, they have lasted remarkably well.
* Sadly, today I have to part with a pair of my FAVORITE boots. They are ROOTS low-cut hiking boots. They've been simply phenomenal. At the end of the day, they've lasted be about 15+++ years and it's time to let them go and search for a replacement.