Contact Shopify Through Social Media, Website & App

Recently updated on December 25th, 2023 at 10:03 am

How to contact Shopify through social media? Message Shopify through social media websites like Facebook or Twitter and also through Website and App.

Shopify Facebook
Twitter Shopify

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing order issue, a small issue with an Shopify service, or are having trouble making a purchase or technical issue, try using social media to contact Shopify Canada. Go to the official Shopify Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Shopify Social media?
Chat Topics
  • Returns support
  • Track order support
  • Cancel order
  • Complaint support
  • Change order
  • Feedback about your experiences service
  • Problem of service
  • A different issue

This is especially helpful for recurring problems related service which can require you to reconnect to the service. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Shopify Recent Customers

Solved: How to Cancel my order?
Can i change my delivery address?: Solved
Solved: How to get the refund for return the product?
Can i pay my bill through credit cards?: Solved

Shopify Live Chat Support Statistics

Shopify Facebook Link Facebook
Shopify Twitter Link Twitter
Contact Department Shopify Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 87%
Best phone number 1-888-746-7439

Contacting Shopify by Social media or otherwise

Even though Shopify Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for shopify Canada. You can reach Shopify customer support by calling 1-888-746-7439 number directly.  If you feel this information is wrong or know of other ways to get Shopify, please let us know so we can discuss with other consumers.

Contact Shopify through website & app

Customers can also get support from Shopify Website and Application. In website, there are many options available for customer service. According to Shopify, over millions of Canadians using Shopify app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


Does Shopify work for Canada?
Shopify is a Canadian company, so it is Canada-ready!

How much is Shopify per month in Canada?
Shopify – $132 CAD per month ($99 CAD per month, paid annually) The Shopify plan includes everything you will get with Basic, plus performance reports, up to five staff accounts and gift card purchase support.

What percent does Shopify take?
Shopify charges 2.9% and $0.30 on online transactions for each sale in the Basic plan. However, for in-person sales, 2.7% is charged on each sale. Besides, if you have opted for the ‘Shopify Plan,’ you will be charged 2.6% and $0.30 per transaction on each sale made.

How much does Shopify take per sale?
Shopify charges 2.9% + 30¢ per transaction. However, the Shopify transaction fees depend on the plan you’re using. For example, when you are on the Shopify pricing plan subscription, you will be charged 2.5% + 30¢ per transaction.

Hopefully, We helped you to get some genuine Contact numbers for Shopify Canada Customer Service.

More Ways to Contact Shopify

Shopify Phone Number
Shopify Customer Service
Email Support Shopify
Shopify All Contacts
Shopify help pages

Shopify Customer Reviews

Average rating:  
 1 reviews
 by helan on Shopify Canada

amazing service provider