Contact Telus Through Social Media, Website & App

Recently updated on December 18th, 2023 at 08:57 am

How to contact Telus through social media? Message Telus through social media websites like Facebook or Twitter and also through Website and App.

https://www.facebook.com/telus/
https://twitter.com/TELUS

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing a account, a small issue with a Telus service or product, or are having trouble making a purchase or technical issue, try using social media to contact Telus Canada. Go to the official Telus Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Telus Social media?
Chat Topics
  • Technical Support
  • Upgrade package issue
  • Billing & General Support
  • Account Issue
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the service. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Telus Recent Customers

  • I Can’t Started New Package service
  • I can not login my account
  • Billing and direct debit
  • Deactivate my service

Telus Live Chat Support Statistics

 
Telus Facebook Link https://www.facebook.com/telus/
Twitter Link Telus https://twitter.com/TELUS
Contact Department Telus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 85%
Best phone number 1-866-558-2273

Contacting Telus by Social media or otherwise

Even though Telus Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Telus Canada. You can reach Telus customer support by calling 1-866-558-2273 number directly.  If you feel this information is wrong or know of other ways to get Telus, please let us know so we can discuss with other consumers.

Contact Telus through website & app

Customers can also get support from Telus Website and Application. In website, there are many options available for customer service. According to Telus, over millions of Canadians using Telus app. Here are the links of website & apps for you.

Website : https://www.telus.com/en/

Android App : Download here

IOS App : Download here

FAQs

How do I speak to someone at TELUS?
Telus Customer Service Contacts
Telus Email Support. N/A.
Telus Live Chat Support. Live Chat Button on Website.
Telus Call Center Support. 1-866-558-2273.
Telus Knowledge Base. https://forum.telus.com/t5/tkb/communitypage.
Telus Forum. https://forum.telus.com/

Is TELUS support 24 hours?
TELUS Assist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, TELUS Assist will direct you to a live agent.

How do I contact TELUS for billing?
By phone. (Interactive Voice Response), call 310-2255 and listen to the list of available options.

How do I report a problem with TELUS landline?
If you call in to Telus (1-888-811-2323), choose phone repair or tell the automated system no dialtone. If it’s a Telus line that’s down, they can typically get repair arranged. Support should be open 24/7. If you call in to Telus (1-888-811-2323), choose phone repair or tell the automated system no dialtone.

Hopefully, We helped you to get some genuine Contact numbers for Telus Canada Customer Service.

More Ways to Contact Telus

Telus Phone Number
Live Chat Support of Telus
Telus Customer Service
Email Support Telus
Telus All Contacts
Telus help pages

Telus Customer Reviews

Average rating:  
 1 reviews
 by jack on Telus

Very bad experience, A girl named Manasvi, pretending to offer me a good deal for 4 lines , that I had numbers already and still want yo keep same numbers.when the bills coming it wat catastrophic they charger a lot fees, I called her she said it s a mistake she will arrange that, until now the bill increased month by month.I don't know why telus lyin, they send people to knock people's door. I will ever recommend Telus please avoid those people who knocking your door by offer you good deal, that a lies.