BC Hydro Customer Service

Recently updated on December 28th, 2023 at 08:58 am

Customer service tips to calling & contacting BC Hydro faster. By contacting BC Hydro customer service number, you can get your common issues solved & customer reviews.

BC Hydro Phone Number

800-224-9376 – Customer Service

You can reach BC Hydro customer support by calling 800-224-9376 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 7:00 am – 8:00 pm or Saturday: 9:00 am – 5:00 pm and Sunday: Closed.

You can call BC Hydro customer support number and generally discuss for following topics

  • Change appointment
  • Meter reading
  • Setup service
  • Book appointment
  • Cancel service
  • A different issue

Contact BC Hydro Billing Support

If you want to any questions regarding to BC Hydro billing support or get the service benefit or pay a bill issue to visit on this webpage for solving problem.

Contact Account Department of BC Hydro

BC Hydro app is the best way to manage or account or register new account login in account, lost your password issue and any kind of account issue to visit on this department to click on this link.

General Problems that BC Hydro Customers Reports

  • Can I pay my bill with a credit card?
  • How do I open a new account?
  • Can I get my billing history?
  • How do I prepare my home for a power outage?
  • How do I sign up for an equal payment plan?

Common Problem Categories

  • Billing
  • Getting Started
  • Technical Support
  • Account Issue
  • A different issue

About BC Hydro

The BC Hydro and Power Authority is a Canadian electric utility in the province of British Columbia, generally known simply as BC Hydro. Contact BC Hydro to discover more using our customer support telephone number.


How do I talk to a real person at BC Hydro?
Hi there, call 1 800 224 9376, locate your account, press 1 for billing questions and 0 to speak to an agent.

Who is the owner of BC Hydro?
As a Provincial Crown corporation, the owner and sole shareholder of BC Hydro is the Province of British Columbia.

How do I get a refund from BC Hydro?
Please call our charging support centre at 1 866 338 3369 for assistance.

Does BC Hydro call you?
If you receive a suspicious phone call from someone claiming to represent BC Hydro, hang up and call 1 800 BC HYDRO (1 800 224 9376) to verify the call. Phone spoofing technology can make incoming calls appear as though they’re legitimately coming from us, so it’s always better to hang up and call us back to confirm.

Hopefully, We helped you to get some genuine customer service numbers for BC Hydro Canada.

BC Hydro Customer Reviews

Average rating:  
 1 reviews
 by jonson on BC Hydro

I look after my mother's payments for all her bills . Got a hydro bill today and it I clued a extra $900 dollers for extra power used over her equal payment plan. This is a lot of extra monies for a 83 year old pensioner. I spoke with customer service and they were very accommodating to the situation and spread the extra charges over the next six months . I thought this was worth sharing with others. Thanks to hydro for looking out for our seniors. God bless you