BC Hydro Email

Recently updated on December 28th, 2023 at 08:58 am

Email support by BC Hydro Canada customer service email @ customer.service@bchydro.com

Why do customers write email to BC Hydro

  • Account Access
  • Billing Issue
  • Setup service
  • Service problem
  • Cancel service
  • A different issue

Contact BC Hydro Email Service – customer.service@bchydro.com

Send an email to customer support at customer.service@bchydro.com. Compose an email that includes all of the important information, such as a account information, service type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email BC Hydro at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : customer.service@bchydro.com

Other emails: teampowersmart@bchydro.com, pmwebservices@bchydro.com, supplier.info@bchydro.com

BC Hydro Customer Email Support

Email address customer.service@bchydro.com
Mailing Department BC Hydro Customer Service
Customer service hours Monday to Friday, 7 a.m. to 8 p.m. / Saturday, 9 a.m. to 5 p.m.
Is Call-back available No
Normal response time Monday to Friday, 7 a.m. to 8 p.m. / Saturday, 9 a.m. to 5 p.m.
Alternate methods phone, web, social media
Quality of help 89%
Best phone number 1 800 224 9376

Contacting BC Hydro – by Email or otherwise

Even though customer.service@bchydro.com is BC Hydro’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for BC Hydro Canada. If you feel this information is wrong or know of other ways to get BC Hydro, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of BC Hydro Canada.
333 Dunsmuir St.
Vancouver, B.C.
V6B 5R3

For any general inquiries, please contact BC Hydro head office number : 1 800 224 9376


How do I talk to a real person at BC Hydro?
Hi there, call 1 800 224 9376, locate your account, press 1 for billing questions and 0 to speak to an agent.

Who is the owner of BC Hydro?
As a Provincial Crown corporation, the owner and sole shareholder of BC Hydro is the Province of British Columbia.

How do I get a refund from BC Hydro?
Please call our charging support centre at 1 866 338 3369 for assistance.

Does BC Hydro call you?
If you receive a suspicious phone call from someone claiming to represent BC Hydro, hang up and call 1 800 BC HYDRO (1 800 224 9376) to verify the call. Phone spoofing technology can make incoming calls appear as though they’re legitimately coming from us, so it’s always better to hang up and call us back to confirm.

Hopefully, We helped you to get some genuine Contact numbers for BC Hydro Canada Customer Service.

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