Contact BC Hydro

Phone Number : 800-224-9376

Email : customer.service@bchydro.com

Business Hours: Monday to Friday: 7:00 am - 8:00 pm / Saturday: 9:00 am - 5:00 pm / Sunday: Closed

Website : https://www.bchydro.com/index.html

Contact BC Hydro customer service contact numbers

Corporate Head office: 333 Dunsmuir St. Vancouver, B.C. V6B 5R3

BC Hydro
Average rating:  
 1 reviews
 by jonson

I look after my mother's payments for all her bills . Got a hydro bill today and it I clued a extra $900 dollers for extra power used over her equal payment plan. This is a lot of extra monies for a 83 year old pensioner. I spoke with customer service and they were very accommodating to the situation and spread the extra charges over the next six months . I thought this was worth sharing with others. Thanks to hydro for looking out for our seniors. God bless you

Recently updated on December 28th, 2023 at 08:58 am

Looking for the BC Hydro Canada customer service and support number? To contact BC Hydro is very easy. Here are the top 7 ways to get in touch with BC Hydro.

BC Hydro Phone Number

800-224-9376 – Customer Service

You can reach BC Hydro customer support by calling 800-224-9376 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 7:00 am – 8:00 pm or Saturday: 9:00 am – 5:00 pm and Sunday: Closed.

Currant Wait: 2 mins (2m avg)
Best Time to Call : 9:30 am

BC Hydro Canada Contact/Phone Numbers

DEPARTMENT OF BC HYDRO CONTACT NUMBER
BC Hydro customer service Contact 800-224-9376
Report an outage Phone Number 800-224-9376

BC Hydro’s Best Toll-Free/800 Customer Service Phone Number

Call 800-224-9376

This is a BC Hydro Canada’s Finest customer service telephone number that you can use to contact BC Hydro. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a BC Hydro CA agent. You can use this number for various tasks such as

  • Change appointment
  • Meter reading
  • Setup service
  • Book appointment
  • Cancel service
  • A different issue

Head Office Contact Number

Corporate Head office address of BC Hydro Canada.
333 Dunsmuir St.
Vancouver, B.C.
V6B 5R3

For any general inquiries, please contact BC Hydro head office number : 1 800 224 9376

Contacting BC Hydro – by phone or otherwise

Even though 1 800 224 9376 is BC Hydro’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online email support for BC Hydro Canada customer service Support. If you feel this information is wrong or know of other ways to get BC Hydro, please let us know so we can discuss with other consumers.

Contact BC Hydro Via EMAIL ADDRESS

As an alternative, you can email BC Hydro at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : customer.service@bchydro.com

Other emails: teampowersmart@bchydro.com, pmwebservices@bchydro.com, supplier.info@bchydro.com

Contact BC Hydro Canada Through Social Media, Website & App

If you have a missing service, a small issue with a BC Hydro appointment or are having trouble making a service, try using social media to contact BC Hydro Canada. Go to their official Facebook or Twitter, and click on the “message” button.

BC Hydro Canada Regular Customer Service Hours

Monday to Friday: 7:00 am to 8:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday : Closed

Store hours today Opening Hours Closing Hours
Monday 7:00 AM 8:00 PM
Tuesday 7:00 AM 8:00 PM
Wednesday 7:00 AM 8:00 PM
Thursday 7:00 AM 8:00 PM
Friday 7:00 AM 8:00 PM
Saturday 9:00 AM 5:00 PM
Sunday Closed Closed

BC Hydro Holiday Hours

Customer service is closed on most public holidays.

  • New Year 
  • Good Friday
  • Victoria Day 
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving Day
  • Remembrance Day
  • Christmas Day
  • Boxing Day

How to contact various departments of BC Hydro

Contact BC Hydro customer service & Technical support

In case you’ve got an issue or fault with your service, you can tell your problems & Technical Support department on 800-224-9376 .

BC Hydro Billing Department

If you want to any questions regarding to BC Hydro billing support or get the service benefit or pay a bill issue to visit on this webpage for solving problem.

Contact Account Department of BC Hydro

My BC Hydro is the best way to manage or account or register new account login in account, lost your password issue and any kind of account issue to visit on this department to click on this link.

Lodge A Complaint to BC Hydro

At BC Hydro, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at BC Hydro Complaint department and one of our experts will be connected.

FAQs

How do I talk to a real person at BC Hydro?
Hi there, call 1 800 224 9376, locate your account, press 1 for billing questions and 0 to speak to an agent.

Who is the owner of BC Hydro?
As a Provincial Crown corporation, the owner and sole shareholder of BC Hydro is the Province of British Columbia.

How do I get a refund from BC Hydro?
Please call our charging support centre at 1 866 338 3369 for assistance.

Does BC Hydro call you?
If you receive a suspicious phone call from someone claiming to represent BC Hydro, hang up and call 1 800 BC HYDRO (1 800 224 9376) to verify the call. Phone spoofing technology can make incoming calls appear as though they’re legitimately coming from us, so it’s always better to hang up and call us back to confirm.

Hopefully, We helped you to get some genuine Contact numbers for BC Hydro Canada Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact CRA

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BC Hydro
Average rating:  
 1 reviews
 by jonson

I look after my mother's payments for all her bills . Got a hydro bill today and it I clued a extra $900 dollers for extra power used over her equal payment plan. This is a lot of extra monies for a 83 year old pensioner. I spoke with customer service and they were very accommodating to the situation and spread the extra charges over the next six months . I thought this was worth sharing with others. Thanks to hydro for looking out for our seniors. God bless you