Contact BC Hydro Through Social Media, Website & App

Recently updated on December 28th, 2023 at 08:58 am

How to contact BC Hydro through social media? Message BC Hydro through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : Monday to Friday: 7:00 am – 8:00 pm or Saturday: 9:00 am – 5:00 pm

If you have a missing a service, a small issue with a BC Hydro service or are having trouble making a purchase service issue, try using social media to contact BC Hydro Canada. Go to the official BC Hydro Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with BC Hydro Social media?
Chat Topics
  • Technical Support
  • Change Service
  • Billing & General Support
  • Cancel Service
  • Account Issue
  • For different reason

This is especially helpful for recurring problems, service issues, which can require you to reconnect to the service. Sometimes, the representative can help for you. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by BC Hydro Recent Customers

  • I Can’t Started new registration
  • I can not login my account
  • Billing and Payment Issue
  • Cancel my service

BC Hydro Live Chat Support Statistics

BC Hydro Facebook Link
Twitter Link BC Hydro
Contact Department BC Hydro Customer Service
Customer service hours Mon-Fri: 7:00 am – 8:00 pm / Sat: 9:00 am – 5:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 73%
Best phone number 800-224-9376

Contacting BC Hydro by Social media or otherwise

Even though BC Hydro Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for BC Hydro Canada. You can reach BC Hydro customer support by calling 800-224-9376 number directly.  If you feel this information is wrong or know of other ways to get BC Hydro, please let us know so we can discuss with other consumers.

Contact BC Hydro through website & app

Customers can also get support from BC Hydro Website and Application. In website, there are many options available for customer service. According to BC Hydro, over millions of Canadians using BC Hydro app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I talk to a real person at BC Hydro?
Hi there, call 1 800 224 9376, locate your account, press 1 for billing questions and 0 to speak to an agent.

Who is the owner of BC Hydro?
As a Provincial Crown corporation, the owner and sole shareholder of BC Hydro is the Province of British Columbia.

How do I get a refund from BC Hydro?
Please call our charging support centre at 1 866 338 3369 for assistance.

Does BC Hydro call you?
If you receive a suspicious phone call from someone claiming to represent BC Hydro, hang up and call 1 800 BC HYDRO (1 800 224 9376) to verify the call. Phone spoofing technology can make incoming calls appear as though they’re legitimately coming from us, so it’s always better to hang up and call us back to confirm.

Hopefully, We helped you to get some genuine Contact numbers for BC Hydro Canada Customer Service.

More Ways to Contact BC Hydro

BC Hydro Phone Number
BC Hydro Customer Service
Email Support BC Hydro
BC Hydro help pages

BC Hydro Customer Reviews

Average rating:  
 1 reviews
 by jonson on BC Hydro

I look after my mother's payments for all her bills . Got a hydro bill today and it I clued a extra $900 dollers for extra power used over her equal payment plan. This is a lot of extra monies for a 83 year old pensioner. I spoke with customer service and they were very accommodating to the situation and spread the extra charges over the next six months . I thought this was worth sharing with others. Thanks to hydro for looking out for our seniors. God bless you