Contact Videotron

Phone Number : 1 877 512-0911

Email :

Business Hours: Monday to Friday: 9:00 am - 7:00 pm / Saturday to Sunday: 10:00 am - 6:00 pm

Website :

Contact Videotron Canada customer service contact numbers

Corporate Head office: 612 rue Saint-Jacques, Montréal, QC H3C 4M8, Canada

Videotron Canada
Average rating:  
 1 reviews
 by flesh

Sébastien walked me through technical support. It didn't work while I was talking to him but he gave me the information I needed and by going back through the steps I managed to get my cable back up and running.

Recently updated on December 22nd, 2023 at 09:49 am

Looking for the Videotron Canada customer service and support number? To contact Videotron is very easy. Here are the top 7 ways to get in touch with Videotron.

Videotron Phone Number

1 877 512-0911Customer Service

You can reach Videotron customer support by calling 1 877 512-0911 or 611 Videotron mobile number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 24 Hours or Saturday and Sunday: 24 Hours.

Currant Wait: 6 mins (4m avg)
Best Time to Call : 3:00pm

Videotron Canada Contact/Phone Numbers

Videotron customer service Contact 1 877 512-0911
Customer Service Number for Videotron Mobile 611
Videotron Automated Service Phone Number 1 866 380-2967
Aboard Customer Service Number 514 281-1711
Videotron TTY Service Contact Number 1-866-771-9666
Videotron Technical Support Number 514-380-2966
Complaint Number of Videotron 1 800 561-4248
Videotron Head Offfice Number 514 281-1711
Videotron Business Inquiry Number 514 380-7000
Small and Medium Business Support Number 1 877 512-8590

Videotron’s Best Toll-Free/800 Customer Service Phone Number

Call 1 877 512-0911

This is a Videotron Canada’s Finest customer service telephone number that you can use to contact Videotron. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Videotron CA agent. You can use this number for various tasks such as

  • Mobile Service Service Issue
  • Fetch Television Service
  • Internet Service issue
  • Videotron technical support
  • Videotron billing Support
  • Feedback about your experiences entertainment or with a particular service
  • A different issue

Head Office Contact Number

Corporate Head office address of Videotron Canada.
2155 Pie-IX Blvd, Montreal, Quebec H1V 2E4, Canada

For any general inquiries, please contact Videotron head office number : 514-380-7238

Contacting Videotron – by phone or otherwise

Even though 1 877 512-0911 is Videotron’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Videotron Canada customer service Support. If you feel this information is wrong or know of other ways to get Videotron, please let us know so we can discuss with other consumers.

Contact Videotron Via EMAIL ADDRESS

As an alternative, you can email Videotron at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

Videotron Other Support Emails :,,

Contact Videotron Canada Through Social Media, Website & App

If you have a missing a plan, a small issue with a Videotron service or product , or are having trouble making a purchase, try using social media to contact Videotron Canada. Go to their official Facebook or Twitter, and click on the “message” button.

Videotron Canada Regular Customer Service Hours

Monday to Friday: 9:00 am to 7:00 pm
Saturday and Sunday : 10:00 am to 6:00 pm

Store hours today Opening Hours Closing Hours
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 10:00 am 6:00 pm
Sunday 10:00 am 6:00 pm

Videotron Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

  • New Year’s Day
  • Labour Day
  • Good Friday
  • Thanksgiving Day
  • Remembrance Day
  • Easter Monday
  • Queen’s Birthday
  • Christmas Day
  • Boxing Day
  • Canada Day
  • British Columbia Day

How to contact various departments of Videotron

Contact Videotron customer service & technical support

In case you’ve got an issue or fault with your service, you can tell your problems & Technical Support department on 1 877 512-0911 and Videotron phone number is 611.

Contact Videotron Billing Support

In this department Videotron provide the billing service and payment procedure to get the benefit of this service department to visit on this webpage and also contact to this number for any issue related billing  contact 1-866-380-2967.

Videotron Business Department Contact

If you want to any questions or issue regarding Videotron Business department to visit on this webpage and solve quickly.

Lodge A Complaint to Videotron

At Videotron, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Videotron Complaint department and one of our experts will be connected.


How do I complain to Videotron?
Contact Customer Service at: 1 88-VIDEOTRON or at 514 281-1711. You will then be able to ask questions or report a problem to a Videotron agent.

Is Videotron only in Quebec?
Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario.

Does Telus own Videotron?
The closest Canada gets to those prices is Vidéotron, owned by Montreal-based media company Quebecor Inc.

How do I complain to customer service?
Send an email detailing why it was a bad customer service experience, what you’re not satisfied with, and how you wish they make things better. The company should send you an email confirming they received your complaint and the time it should take for them to respond.

Hopefully, We helped you to get some genuine Contact numbers for Videotron Canada Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact CRA

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Videotron Canada
Average rating:  
 1 reviews
 by flesh

Sébastien walked me through technical support. It didn't work while I was talking to him but he gave me the information I needed and by going back through the steps I managed to get my cable back up and running.