Contact Videotron Through Social Media, Website & App

Recently updated on December 22nd, 2023 at 09:49 am

How to contact Videotron through social media? Message Videotron through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing a plan, a small issue with a Videotron service or product, or are having trouble making a purchase or technical issue, try using social media to contact videotron Canada. Go to the official Videotron Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with videotron Social media?
Chat Topics
  • Technical Support
  • Upgrade package issue
  • Billing & General Support
  • Account Issue
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the service. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Videotron Recent Customers

  • I Can’t Started New Package service
  • I can not login my account
  • Billing and direct debit
  • Deactivate my service

Videotron Live Chat Support Statistics

Videotron Facebook Link
Twitter Link Videotron
Contact Department Videotron Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 84%
Best phone number 1 877 512-0911

Contacting Videotron by Social media or otherwise

Even though Videotron Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for videotron Canada. You can reach videotron customer support by calling 1 877 512-0911 number directly.  If you feel this information is wrong or know of other ways to get Videotron, please let us know so we can discuss with other consumers.

Contact Videotron through website & app

Customers can also get support from videotron Website and Application. In website, there are many options available for customer service. According to videotron, over millions of Canadians using videotron app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I complain to Videotron?
Contact Customer Service at: 1 88-VIDEOTRON or at 514 281-1711. You will then be able to ask questions or report a problem to a Videotron agent.

Is Videotron only in Quebec?
Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario.

Does Telus own Videotron?
The closest Canada gets to those prices is Vidéotron, owned by Montreal-based media company Quebecor Inc.

How do I complain to customer service?
Send an email detailing why it was a bad customer service experience, what you’re not satisfied with, and how you wish they make things better. The company should send you an email confirming they received your complaint and the time it should take for them to respond.

Hopefully, We helped you to get some genuine Contact numbers for Videotron Canada Customer Service.

More Ways to Contact Videotron

Videotron Phone Number
Videotron Customer Service
Email Support Videotron
Videotron All Contacts
Videotron help pages

Videotron Customer Reviews

Average rating:  
 1 reviews
 by flesh on Videotron Canada

Sébastien walked me through technical support. It didn't work while I was talking to him but he gave me the information I needed and by going back through the steps I managed to get my cable back up and running.