Videotron Customer Service

Recently updated on December 22nd, 2023 at 09:49 am

Customer service tips to calling & contacting Videotron faster. By contacting Videotron customer service number, you can get your common issues solved & customer reviews.

Videotron Phone Number

1 877 512-0911 – Customer Service

You can reach Videotron customer support by calling 1 877 512-0911 or 611 Videotron mobile number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 24 Hours or Saturday and Sunday: 24 Hours.

Currant Wait: 6 mins (4m avg)
Best Time to Call : 3:00pm

You can call Videotron customer support number and generally discuss for following topics

  • Broadband Service
  • Mobile Service
  • Fetch Television Service
  • Energy Service issue
  • Internet Service issue
  • Videotron technical support
  • Videotron billing Support
  • A different issue

Contact Videotron Billing Support

In this department Videotron provide the billing service and payment procedure to get the benefit of this service department to visit on this webpage and also contact to this number for any issue related billing  contact 1-866-380-2967.

Videotron Business Department Contact

If you want to any questions or issue regarding Videotron Business department to visit on this webpage and solve quickly.

General Problems that Videotron Customers Reports

  • Can I receive a call while I’m using the Internet on my mobile service?
  • Can I use the Internet on your mobile service abroad?
  • How do I disable my device’s mobile Internet connection?
  • Can I change the default home page of my mobile’s Web browser?
  • Is the navigation speed of the Internet on your mobile service
  • comparable to that provided by residential Internet service?
  • I can’t connect to the Internet on your mobile service. What do I do?
  • My connection to the Internet on your mobile service is slow. What do I do?

Common Problem Categories

  • Billing
  • Getting Started
  • Technical Support
  • Mobile plan issue
  • A different issue

About Videotron

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Contact Videotron to discover more using our customer support telephone number.


How do I complain to Videotron?
Contact Customer Service at: 1 88-VIDEOTRON or at 514 281-1711. You will then be able to ask questions or report a problem to a Videotron agent.

Is Videotron only in Quebec?
Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario.

Does Telus own Videotron?
The closest Canada gets to those prices is Vidéotron, owned by Montreal-based media company Quebecor Inc.

How do I complain to customer service?
Send an email detailing why it was a bad customer service experience, what you’re not satisfied with, and how you wish they make things better. The company should send you an email confirming they received your complaint and the time it should take for them to respond.

Hopefully, We helped you to get some genuine customer service numbers for Videotron Canada.

Videotron Customer Reviews

Average rating:  
 1 reviews
 by flesh on Videotron Canada

Sébastien walked me through technical support. It didn't work while I was talking to him but he gave me the information I needed and by going back through the steps I managed to get my cable back up and running.