Videotron Email

Recently updated on December 22nd, 2023 at 09:49 am

Email support by Videotron Canada customer service email @

Why do customers write email to Videotron

  • Account Access
  • Billing Issue
  • Setup service
  • Service problem
  • Cancel service
  • Change plan
  • Overcharge/Strange charge
  • A different issue

Contact videotron Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a account information, service type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Videotron at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

Videotron Other Support Emails :,,

Videotron Customer Email Support

Email address
Mailing Department Videotron Customer Service
Customer service hours Monday to Friday: 24 Hours / Saturday-Sunday: 24 Hours
Is Call-back available No
Normal response time Monday to Friday: 24 Hours / Saturday-Sunday: 24 Hours
Alternate methods phone, web, social media
Quality of help 77%
Best phone number 1 877 512-0911

Contacting Videotron – by Email or otherwise

Even though is videotron’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for videotron Canada. If you feel this information is wrong or know of other ways to get videotron, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Videotron Canada.
612 rue Saint-Jacques,
Montréal, QC H3C 4M8, Canada

For any general inquiries, please contact Videotron head office number : 514-380-7238


How do I complain to Videotron?
Contact Customer Service at: 1 88-VIDEOTRON or at 514 281-1711. You will then be able to ask questions or report a problem to a Videotron agent.

Is Videotron only in Quebec?
Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario.

Does Telus own Videotron?
The closest Canada gets to those prices is Vidéotron, owned by Montreal-based media company Quebecor Inc.

How do I complain to customer service?
Send an email detailing why it was a bad customer service experience, what you’re not satisfied with, and how you wish they make things better. The company should send you an email confirming they received your complaint and the time it should take for them to respond.

Hopefully, We helped you to get some genuine Contact numbers for Videotron Canada Customer Service.

More Ways to Contact Videotron

Videotron Phone Number
Videotron Customer Service
Social Media of Videotron
Videotron All contacts
Videotron Help Desk

Videotron Customer Reviews

Average rating:  
 1 reviews
 by flesh on Videotron Canada

Sébastien walked me through technical support. It didn't work while I was talking to him but he gave me the information I needed and by going back through the steps I managed to get my cable back up and running.